صلاح الدين, أحمد; عبد الهادي, محمد عثمان. Quality of Service. Gezira Journal of Engineering and Applied Sciences, [S.l.], v. 11, n. 1, july 2018. ISSN 1858-5698. Available at: <http://journals.uofg.edu.sd/index.php/gjeas/article/view/519>. Date accessed: 08 june 2026.